Personal Data We Collect
We may collect the following types of personal data:
● Identification Data: name, email address, phone number, job title, company name
● Business Information: industry, company size, business requirements
● Technical Data: IP address, device details, browsing behaviour
● Additional Data: information provided through forms, enquiries, event sign‐ups, demo or quotation
requests
How We Collect Your Data
Your data may be collected through:
● LinkedIn Lead Gen Forms
● Website contact or enquiry forms
● Email, WhatsApp, or phone communication
● In‐person meetings or events
LinkedIn may pre‐populate form fields using information from your LinkedIn profile.
How We Use Your Data
We process your personal data for the following purposes:
● Responding to enquiries and requests
● Providing quotations, product details, or demonstrations
● Processing orders or service needs
● Enhancing our products, services, and website
● Sending updates or marketing communications (only with consent)
● Fulfilling legal or regulatory obligations
Disclosure of Data
We do not sell or rent your personal data.
Your data may be shared only when necessary:
● With internal departments for processing
● With authorised service providers (IT systems, CRM tools, email platforms)
● When required by law or regulatory authorities
All third parties are obligated to maintain data confidentiality.
Data Security
We apply reasonable technical and organisational measures, including secure servers, access controls, and encryption where appropriate.
However, we cannot guarantee absolute security of online transmissions.
Data Retention
We retain personal data only for as long as required to fulfil its purpose or meet legal obligations. Data will be securely removed once no longer required.
Your PDPA Rights
You may request to:
● Access your personal data
● Correct inaccurate or incomplete data
● Withdraw consent
● Request deletion of your data (subject to legal limitations)
To exercise your rights, please contact us using the details below.
Cross‐Border Transfers
Your data may be stored or processed outside Malaysia by authorised service providers. We ensure that such transfers comply with applicable data protection standards.
Cookies
Our website may use cookies to enhance user experience, analyse website usage, and improve performance. You may disable cookies in your browser settings.
Third‐Party Links
Our website may include links to external sites. We are not responsible for their privacy practices.
Updates to This Policy
We may modify this Privacy Policy from time to time. The latest version will always be posted on this page.
Contact Us
For questions or to exercise your PDPA rights, please contact:
Tools & Machinery Parts Supplies Sdn. Bhd.
Company Registration No: 198401019077 (131634-V)
Email: customerservice@tomac.com.my
Phone: 03-78901618
Address: Lot 22, Jalan 51a/223, Seksyen 51a, 46100 Petaling Jaya, Selangor